CRMUG Meeting – Birmingham 1st Feb

Feb 1st is almost with us! There are still places available at our next CRMUG meeting in Birmingham.

Meet the organisers ….

  • Imtiaz Hussain – CRM Developer & Business Data Analyst
  • Craig Seymour – Dynamics 365 Solution Architect
  • Neil Parkhurst (me!) – CRM Functional Consultant, MVP

CRMUG provides a hub for thousands of CRM users, partners and developers. This powerful community is powered by users, for users. We three organise a small local group very much focused on Birmingham. Historically CRMUG (and other groups) have held the majority of their meetings in the south of the country, with all day events often being held in central London. This is fantastic but our founder (Imtiaz) recognised a need for a local group. We have teamed up with CRMUG to create such a group. Hopefully providing an alternative forum for CRM users, partners and developers to meet. The Birmingham area has a significant CRM user base and we’d like to do our bit to help bring this community together.

We plan to meet roughly once every two months. Our meetings will be informal and typically arranged for weekday evenings. We hope this means local people can attend after work. (We understand that contracts / freelancers can’t always afford to spend a day away from client facing work to attend this type of event!)

You can find out more about CRMUG at

Join us on 1st Feb from 6pm. Our evening will start with an informal networking opportunity, have a coffee / cake whilst you meet fellow CRM users. Then at 7pm we’ll host three informative presentation.

Venue: Greater Birmingham Chamber of Commerce, 75 Harborne Road, Birmingham, B15 3DH

Please register for this events on the CRMUG website, it is free to attend and everyone is welcome.

Dynamics 365 Licensing

As customers begin to prepare to embrace the new Dynamics 365 Platform there are many questions around licencing that will play an important role in how customers prepare.

Presenter: Razwan Chourdhry, CRM Evangelist & Solution Architect

Razwan is a significant contributor to Microsoft Dynamics community forums, including volunteering as a Microsoft Community Moderator. Razwan organises UK developer user groups, including CRM Saturday. (A free technical & strategy event, find out more here.)

Power BI for CRM

Power BI transforms your company’s data into rich visuals for you to collect and organize so you can focus on what matters to you. Mark will explain how Power BI can be used in conjunction with CRM

Presenter: Mark Cotton, CRM Practice Lead, Crimson

Mark is a highly-experienced CRM consultant with a deep technical understanding of Dynamics and the affect it can have on an organisation.

Unified Service Desk in 30 mins

Unified Service Desk (USD) is a configuration framework for quickly building applications for call centres. This powerful tool is often surrounded in mystery and confusion! In 30 minutes Neil will explain the “art” of using USD.

Presenter: Neil Parkhurst – CRM Functional Consultant / MVP.

Neil is a Microsoft Most Valuable Professional with a wealth of knowledge on Unified Service Desk.

Presenting at our events is fun! We are always keen to hear from people who’d like to get involved. You might be a technical expert and would like to share your skills or a user of CRM who can enlighten the group with your stories about using CRM. If you’d like to present, please let us know.

Don’t forget you can still register here.

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