PSA – Video Guide, Episode Four


Project Service Automation (PSA) for Microsoft Dynamics 365 gives us powerful / flexible project management capability in “CRM”. I have recently created several blog posts explaining its capabilities. I have also created a series of videos to demonstrate PSA.

In this fourth episode I will review how to build and resource your project team. Including three scenarios for resource selection. (Hard book, centralised resource management and applicants applying via the Project Finder App.)

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