Unified Service Desk for Microsoft Dynamics 365 is a great product. (I have no doubt about that.) But there are many people out there who don’t know much about it.
On 20th April, I will be hosting a webinar to help people understand how to make the most of CRM in a contact centre.
The webinar will start at 2pm (UK time) on Thursday 20th April and is open to all CRMUG members.
During the webinar, I will explain why we need USD, how it works and also give a live demonstration. In my demonstration, I will show how easy it is to build a USD application by creating a working app in just a few minutes.
If you are interested in finding out more about USD, please register for this event now.
You can register now for this event, here.
I look forward to meeting you soon …..
Microsoft Dynamics 365 