I have been completing a series of posts to help people prepare for the MB2-715 certification (Microsoft Dynamics 365 Customer Engagement Online Deployment). Here is a collection of links to all of those posts. I hope these might serve as a useful revision aid for the MB2-715 exam.

The MB2-715 certification is not easy! But deployment is an important topic and one you will really enjoy learning about.

In my opinion the MB2-715 differs slightly in its style to some of the other certifications such as MB2-716 (customization). As its scope contains some topics that are possibly more theoretical, such as how plan for updates or understanding the licensing options. But even so, I still encourage everyone to try as many of the features discussed hands on. Do not rely on theory alone!

Introduction

Create a Customer Organizational Structure

Support the Microsoft Dynamics 365 client environment

Deploy Microsoft Dynamics

Import data into the Microsoft Dynamics 365 environment

Manage the Microsoft Dynamics 365 environment

Revision Guides

Accessing Dynamics 365

Licensing Options

Deployment Planning

Import Data

Manage Subscriptions

Manage Users

Office 365 Admin Roles

Administer the Microsoft Dynamics 365 Environment

Deploy instances

Manage instances

Manage updates

Revision Guides

Manage Storage

Email Notifications

Manage Sandboxes

Manage Updates

Integrate Microsoft Dynamics with Other Applications

Integrate Microsoft Exchange, SharePoint, and OneDrive with Microsoft Dynamics

Integrate other Microsoft Online Business Solutions with Microsoft Dynamics

Integrate customized and third party applications with Microsoft Dynamics

Revision Guides

Exchange Integration

SharePoint Integration

OneDrive for Business Integration

OneNote Integration

Microsoft Social Engagement

Yammer Integration

Office 365 Groups

App Designer

Power Apps

Note: Delve Integration relies on Office Graph Integration. Microsoft removed Office Graph Integration from Dynamics 365 on 31st August 2017.

Manage Microsoft Outlook and Mobile Environments

Integrate Microsoft Dynamics 365 with Outlook

Manage and configure mobile apps for Microsoft Dynamics 365

Revision Guides

Outlook

Mobile Apps

18 responses to “MB2-715 Certification: (Microsoft Dynamics 365 Customer Engagement Online Deployment) – Revision Guide”

  1. Pablo J. Cosimo Avatar
    Pablo J. Cosimo

    Thank you very much for the revision guides!!! They are great!

    Liked by 1 person

  2. Thank you for the MB2-715 guide. Its really nice to revise the course before attending the Exam.

    Liked by 1 person

  3. Hi Neil, Thank you for your MB2-715 guide, I cleared exam with the help of it. It’s very insightful and informative!

    Liked by 2 people

    1. Well done Kewal and thanks for your comments

      Like

  4. Thank you Neil for this guide, it helped me a lot on passing the exam. It´s very clear and easy to read.

    Liked by 1 person

  5. Reblogged this on Passion Dynamics and commented:
    guidance from a champ

    Like

  6. Hi Neil,
    Thanks for writing such detailed blogs on various exams as well as other topics, much appreciated, helped a lot to clear my three exams.

    Liked by 1 person

  7. Dominic Carvalho Avatar
    Dominic Carvalho

    Hi Neil,
    Your detailed blogs have helped me pass the MB2-715 exam. Thanks a lot and appreciate your good work for the community.

    Liked by 2 people

    1. Thanks Dominic and well done on passing the MB2-715 exam.

      Like

  8. Jerome de Hassonville Avatar
    Jerome de Hassonville

    Hi Neil,
    Videos and reference materials from Microsoft were created in 2016/2017. Since 2017 and spring 2018, plans and versions have changed ( no more business version, new professional,…) . Some features have also changed their names or have been deprecated. Do you know if the exam is updated be removing questions on deprecated features/names or adding new questions on new features/names coming with spring 2018 and v9.02 ?

    Like

    1. Hi Jerome

      The exams are created at a given version of Dynamics. You need to keep this in mind as new versions of Dynamics are released.

      Historically Microsoft have created new exam periodically to keep them current. For example, I think MB2-710 became MB2-715. It may also be possible that they could update the existing exam, although if that happens I would expect to see details of changes on the Microsoft site.

      I agree this can be confusing but it is a by product of the rapid development of Dynamics 365. The exams are quite often one step behind.

      But the exams have no trick questions so carefully reading the question and considering your answer carefully should lead to a good outcome!

      Thanks

      Neil.

      Like

  9. Second exam passed with the help of your notes. Thank you! 🙂

    Liked by 1 person

  10. Neil, I recently passed MB2-715 Certification and I owe it to you. Your revision notes are the BEST. Thanks a lot for your contribution for CRM community.

    Liked by 1 person

    1. Great news, many thanks and well done.

      Like

  11. Thank you for this site Neil – I just passed the MB2-715 and these notes were an invaluable help…now onto the MB2-716!

    Liked by 1 person

  12. Thanks Neil. You helped me and some of my colleagues a lot!

    Liked by 1 person

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