D365UG / CRMUG Birmingham – November Meeting

With so much happening in the Dynamics 365 world attending user groups has never been so important. Why not join us in Birmingham to see how meeting likeminded people can enhance your CRM journey.


You can register here on D365UG / CRMUG or here on meetup.com.


Our next D365UG meeting in Birmingham will be on Wednesday 28th November from 6:30-9:00pm.

The Wesleyan have kindly agreed to host our event again. I think everyone who attended last time will agree the facilities are amazing. Plus the Wesleyan are centrally locations close to New Street Station.

Address: Colmore Circus, Queensway, Birmingham, B4 6AR


Our rough timings will be ….

6:30pm to 7:00pm – Networking (With free buffet.)

7:00pm to 7:10pm – Introductions

7:10pm to 9:00pm – Presentations (With 15 minute coffee break.)

Plus there will be an open invite for anyone who’d like to join us for a drink afterwards!

We have three fantastic presentations planned, details are below;

Title: Use Microsoft Teams to Transform sales team collaboration

Microsoft have made secret of the fact that Teams will eventually replace Skype! Plus the modern sales environment requires faster collaboration with more people and more data to manage. The new Microsoft Teams integration with Dynamics 365 brings together the capabilities that salespeople need to collaborate more effectively. Lucy will demonstrate this new integration with Teams and also discuss its many benefits.

 Presenter: Lucy Muscat


Title: Creating a Dynamics Subculture

It is essential for all companies to implement processes / structures to support “CRM”. Yet commonly organisations don’t have the correct structures in place! The ramifications of which  can prevent CRM adoption and growth. Richard will talk about the various and varied structures you should consider. Including;  steering committees, user groups, Agile teams, Change Advisory Board, User Surgeries and much more.

Presenter: Richard S White


Title: CRM Projects from Conception to Inception

CRM projects are hard!! In this session Imtiaz will share his experiences on what can make a difficult project successful. He’ll identify key milestones from initial conception through to completion and Implementation. (Be that a green field installation of Dynamics 365 CE or an enhancement to a well-established solution.) Along the way Imtiaz will share real world examples for each stage and highlight valuable lessons learnt.

Presenter: Imtiaz Hussain


Plus don’t forget we will have our normal opportunities for networking and an amazing free buffet. (We know we ran out of food last time! More will be available this time. But the hungry should still arrive early!!)

The B4 Parking car park is just 1 minute from the Wesleyan building.

Address: Weaman St, Birmingham, B4 6DG

See b4parking.com for more details …



You can register here on D365UG / CRMUG or here on meetup.com.


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