Default Appointment Duration

Recently someone sent me a LinkedIn message! They had a question about how to change the default duration on appointments in Microsoft Dynamics 365 from 30 mins to 1 hour. I love questions so here is my answer ….

JavaScript – OData Query

Whilst adding JavaScript to forms in Dynamics 365 we often use OData to query data. But what is OData and how do you write JavaScript to query data? I will try to address these questions in this post.

USD – Call Events from JavaScript

Within Unified Service Desk (USD) for Microsoft Dynamics CRM 2016 its possible to call custom USD events directly from your CRM forms using JavaScript. In this post I will show how to create and call a custom event. I will demonstrate this capability with a simple example. In my example, whenever the website field is…