Microsoft Dynamics 365 and Unified Service Desk

NEIL PARKHURST (MVP)

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NEIL PARKHURST

I am a UK based Microsoft Dynamics CRM functional consultant with 25+ years experience in IT. I’ve worked for a mixture of major companies in financial services, manufacturing and telecoms, as well as Microsoft Gold Partners. I have a software development background and I first came to Dynamics CRM around 2007.

I have worked on multiple implementations using CRM 3.0, CRM 4.0, CRM2011, CRM2013, CRM2015, CRM2016 and Dynamics 365.

I have been heavily involved with Unified Service Desk. Plus more recently I’ve also been working with Field Service and Project Service Automation.