Default Appointment Duration

Recently someone sent me a LinkedIn message! They had a question about how to change the default duration on appointments in Microsoft Dynamics 365 from 30 mins to 1 hour. I love questions so here is my answer ….

USD – UCI and RunXrmCommand

Version 3.3 of Unified Service Desk (USD) has introduced a new hosted control component type of “Unified Interface Page”, which supports the new Unified Client Interface (UCI). These have several differences to the “CRM Page” hosted controls we have traditionally used with the standard web client. In this post I will explore just one of these differences, RunXrmCommands.