Field Service – Inventory Quantities

I recently attempted to answer a question about the various quantities held against inventory items with Field Service for Microsoft Dynamics CRM. In doing so I found that the circumstances when the quantity on order, on hand and allocated are effected may not be as obvious as I first thought. To better appreciate these columns, I decided to do some testing and document my results. This post gives a summary of my findings and therefore my understanding of when and how these values are increased / decreased.