D365UG/CRMUG Birmingham– June Event
The next meeting of D365UG/CRMUG Birmingham will be held on 7th June at 6:30pm.
CRMUG Webinar on USD, 20th April
Unified Service Desk for Microsoft Dynamics 365 is a great product. (I have no doubt about that.) But there are many people out there who don’t know much about it.
On 20th April, I will be hosting a webinar to help people understand how to make the most of CRM in a contact centre.
The CRM Manifesto
I’m travelling home from a wonderful few days at summit EMEA 2017. The Summit was amazing it was really motivating to mix with so many people excited about Dynamics 365 and “CRM”. Whilst at EMEA I picked up a lapel badge containing the words “CRM Manifesto”, what was that all about???
Birmingham CRMUG – PowerApps
Want to learn how you can rapidly create your own apps without code ……. Our next free CRMUG event will include a PowerApps presentation.
Birmingham CRMUG Meeting – 29th March
Attending a user group can be an enlightening and enjoyable experience. Mixing with people who share your interest and frustration with a particular product can have major benefits.
Join Us at Summit EMEA 2017
I am proud to be the speaker for three presentations at the EMEA summit, you will not be surprised to hear that the main one will be about USD.
CRMUG – USD Overview
I was recently asked to write a blog post for a special interest group at CRMUG. In it I provide an overview of Unified Service Desk (or USD for short). USD is a powerful Dynamics 365 tool but one that is often overlooked or misunderstood.
CRMUG Meeting – Birmingham 1st Feb
Feb 1st is almost with us! There are still places available at our next CRMUG meeting in Birmingham.
EMEA Summit – April
I am currently busy planning a Unified Service Desk presentation for the EMEA Summit in April.
Birmingham CRM User Group News
Last month I attended the first meeting of the Birmingham CRM User Group. The meeting felt small but also had the vibe of a significant first step towards something larger.
We can now announce that we’ve made an important step. Our little group is now a local group linked to CRMUG UK.
