Christmas is coming! Meaning we are entering that period of the year when we have no Dynamics 365 events to attend. A very sad time! Our last event of 2017 will be on the 30th November in Birmingham. Come and join us for your last Birmingham based CRM fix of 2017.
Earlier this month I was proud to be part of an amazing event in Birmingham. We had a blast learning all about the next version of Dynamics 365 and the user adoption challenges many organisations face. We had a full house. On the back of this success we are already busy planning our next event. Registration is open now!
The next exciting CRMUG meeting for our Birmingham Chapter will be on September 13th at 6:30pm. Put this date in your calendar NOW!
The next meeting of D365UG/CRMUG Birmingham will be held on 7th June at 6:30pm.
Unified Service Desk for Microsoft Dynamics 365 is a great product. (I have no doubt about that.) But there are many people out there who don’t know much about it.
On 20th April, I will be hosting a webinar to help people understand how to make the most of CRM in a contact centre.
I’m travelling home from a wonderful few days at summit EMEA 2017. The Summit was amazing it was really motivating to mix with so many people excited about Dynamics 365 and “CRM”. Whilst at EMEA I picked up a lapel badge containing the words “CRM Manifesto”, what was that all about???
Want to learn how you can rapidly create your own apps without code ……. Our next free CRMUG event will include a PowerApps presentation.
Attending a user group can be an enlightening and enjoyable experience. Mixing with people who share your interest and frustration with a particular product can have major benefits.
I am proud to be the speaker for three presentations at the EMEA summit, you will not be surprised to hear that the main one will be about USD.
I was recently asked to write a blog post for a special interest group at CRMUG. In it I provide an overview of Unified Service Desk (or USD for short). USD is a powerful Dynamics 365 tool but one that is often overlooked or misunderstood.