Here you will find a complete detailed revision guide for the MB2-712 certification. Microsoft’s exam for Customization and configuration of Dynamics CRM 2016.
Over the past year or so I have written many blog posts regarding Unified Service Desk (USD) for Microsoft Dynamics CRM. I have organised these posts into a “book”. My posts include many examples of how to configure USD.
A collection of posts that should help anyone preparing for the MB2-713 certification.
A collection of posts that should help anyone preparing for the MB2-714 certification.