This post is part of a series I’m creating connected with Project Service Automation (PSA) for Microsoft Dynamics 365. This time I will consider resource utilization.
The post is one of a series I am creating connect with Project Service Automation (PSA) for Microsoft Dynamics 365. This time I will consider sales prices.
Editable grids were a major part of the latest Dynamics 365 release, in this post I will look at their capabilities and show you how to configure in your application.
With Microsoft Dynamics 365 we now have the “Project Service Automation” App. (PSA for short!) This is great but what if you are more familiar with updating plans directly in Microsoft Project? In this post, I will look at the capabilities of the newly released Project Service add-in for Microsoft Project.
In Microsoft Dynamics 365 we have two types of Business Process Flows available, the “classic” ones we’ve had for sometime and the slightly newer concept of task flows. Task flows are utilised within the mobile client and are quite different to other business flows. In this post, I will review how task flows work and how they compare to “classic” business process flows.
A new feature with Microsoft’s Unified Service Desk 2.2 is the ability for developers to modify the login and splash screen to apply your own name / branding. In this post I will look at this concept, I work for a company called Crimson. So by way of an example I will show how I’ve altered my USD application to have their branding.
In Unified Service Desk (USD) we have an action called “SetLanguage” but what does this action do and when might you use it? When someone first pointed this action out I could only find very limited information. In this post I hope to give a full explanation of the SetLanguage feature.
I recently published a quick post to describe how to close all sessions from a single button click in Unified Service Desk (USD). In this post I will describe a more elegant approach.
I recently answered a question someone raised in the Dynamics Community on how to close all the currently open sessions in USD with one click. This is a very simple change to implement, this post explains how.