I recently got asked a simple question but one I didn’t immediately know the answer for! As I had to research the answer I thought a blog post might help anyone who is presented with a similar question. That being …. “In the Dynamics 365 App for Outlook we can track emails as being regarding a standard set of entities. What if we want a remove entities from this list or add custom ones?”.
A new feature with Microsoft’s Unified Service Desk 2.2 is the ability for developers to modify the login and splash screen to apply your own name / branding. In this post I will look at this concept, I work for a company called Crimson. So by way of an example I will show how I’ve altered my USD application to have their branding.
In Unified Service Desk (USD) we have an action called “SetLanguage” but what does this action do and when might you use it? When someone first pointed this action out I could only find very limited information. In this post I hope to give a full explanation of the SetLanguage feature.
I recently published a quick post to describe how to close all sessions from a single button click in Unified Service Desk (USD). In this post I will describe a more elegant approach.
I recently answered a question someone raised in the Dynamics Community on how to close all the currently open sessions in USD with one click. This is a very simple change to implement, this post explains how.
USD 2.2 contains a cool new feature to pop-up notification forms, in this blog post I will explain how this new feature works.
With the latest release of Unified Service Desk (USD) for Dynamics 365 we have some cool new features in the debugger in this post I will highlight these new features.
As I try out the new features available in Dynamics 365 I am creating blog posts to explain each one in turn. This time I am going to look at the ability to show icons in views.
have been publishing posts aimed at helping people prepare for the MB2-710 certification. (Microsoft Dynamics CRM 2016 Online Deployment.)
Here I will provide a collection of these posts aligned to the skills measured. My intention being that collectively these posts will provide a complete revision guide.
As I revise for the MB2-710 exam I’m creating posts covering all aspects of my revision. Hopefully collectively they may help others prepare for the MB2-710 certification. (Microsoft Dynamics CRM 2016 Online Deployment.)
In this post, I will look at forward mailboxes.