As I revise for the MB2-710 exam I’m creating posts covering all aspects of my revision. Hopefully collectively they may help others prepare for the MB2-710 certification. (Microsoft Dynamics CRM 2016 Online Deployment.)
In this post, I will look at how to configure server-side synchronization.
Recently I was asked a question about Unified Service Desk for Microsoft Dynamics 365, the requirement was to be able to save a session. Meaning saving details of all the open tabs, so that someone else could re-open it later.
As I revise for the MB2-710 exam I’m creating posts covering all aspects of my revision. Hopefully collectively they may help others prepare for the MB2-710 certification. (Microsoft Dynamics CRM 2016 Online Deployment.)
In this post, I will look at how to manage mailbox records and email.
I recently published a post explaining the new features to be found on business process flows in Dynamics 365, in this post will continue that theme by looking at business rules.
Its day one of the MVP annual Summit in Redmond, Washington. I’m sitting in my hotel reception waiting for the event to start. I thought I’d kill a little time by creating a quick blog post. As I’m sure you’re aware Dynamics 365 was officially launched a few days ago, I intend to publish a series of posts about new features. This first post will look at Business Process flows.
As I revise for the MB2-710 exam I’m creating posts covering all aspects of my revision. Hopefully collectively they may help others prepare for the MB2-710 certification. (Microsoft Dynamics CRM 2016 Online Deployment.)
In this post, I will look at customizing Dynamics CRM Online.
For me one of the best things with Microsoft Dynamics CRM is the seamless integration capabilities across multiple business functions.
For example, using Unified Service Desk, Field Service, Interactive Service Hub and the CRM knowledgebase in one business process.
I’ve created a number of posts regarding Field Service and I’ve been lucky enough to have prepared tailored demos for several customers. In my experience creating a good tailored demo of Field Service takes some considerable effort. This post includes a basic video of a Field Service demo, I’ve also given notes on the configuration steps required to be able to create a demo such as this.
As I revise for the MB2-710 exam I am creating posts covering all aspects of my revision. Hopefully collectively they may help others prepare for the MB2-710 certification. (Microsoft Dynamics CRM 2016 Online Deployment.)
In this post I will look at Outlook.
As I revise for the MB2-710 exam I am creating posts covering all aspects of my revision. Hopefully collectively they may help others prepare for the MB2-710 certification. (Microsoft Dynamics CRM 2016 Online Deployment.)
In this post I will look at email notifications.
Microsoft Dynamics 365 