The USD Accelerator – Technical Guide, Release History (2_0_0_3)
The release of an updated version of The USD Accelerator supporting Unified Service Desk v4.1 and Chrome.
The USD Accelerator – Full demo
I have been meaning to post a comprehensive demo of The USD Accelerator for some time! And I have finally done it. You can see The USD Accelerator in action in this video!
The USD Accelerator – Technical Guide, Release History (2_0_0_1)
This post will highlight the enhancements and bug fixes released in version 2_0_0_1 of The USD Accelerator for UCI.
The USD Accelerator – Technical Guide, Release History (1_0_0_10)
The USD Accelerator is a pre-build Unified Service Desk configuration aimed at helping speed your USD project. It comes in two version, one supporting the traditional Dynamics 365 web client and one for the newer Unified Client Interface (UCI).
This post will highlight the enhancements and bug fixes released in version 1_0_0_10 of The USD Accelerator for Dynamics web client.
The USD Accelerator – UCI Version
As time progresses I plan to add enhancements, performance improvements and bug fixes into The USD Accelerator …. with this in mind I have just released a version that works with Microsoft’s new Unified Client Interface (UCI).
USD – Crashing (Multiple Tokens)
I have seen this issue a couple of times and decided to blog about the solution …. The problem is that Unified Service Desk fails to load.
USD – Execute Actions from JavaScript
In a previous post, I explained how we could trigger events from JavaScript when using Unified Service Desk (USD) for Microsoft Dynamics 365. In this post, I will show how a similar approach can be applied to actions in USD.
USD – Show Outside (URL)
To demonstrate how to show a URL in an Internet Explorer window outside of Unified Service Desk I will explain who to create a useful help feature.
USD – Prevent Close Window Dialog
I have been repeatedly asked a question about Unified Service Desk (USD) for Microsoft Dynamics CRM, how do we stop the often annoying “webpage you are viewing is trying to close the window” dialog?
In this post I will show you a couple of approaches I have used to solve this problem.
USD – Complete Basic Training Guide
This is a complete video training course, ideal for anyone who’d like to learn about Microsoft’s fantastic Unified Service Desk product.
Microsoft Dynamics 365 