In this section …
- The USD Accelerator – UCI Version
- The USD Accelerator – Web Client
- What if you need help?
The USD Accelerator is a large beast! I am constantly adding additional features, fixing bugs and also making changes to support new Dynamics 365 features as they become available. I therefore plan to make releases as often as I can.
In this page I will post information about each release, including detailing all new features and bugs fixed.
I do have two completely separate configurations, one for the “legacy” web client and one for the new Unified Client Interface (UCI). Currently I am supporting and developing both versions. But you should expect that I will focus on only the UCI version at some point.
The USD Accelerator – UCI
The table below gives a summary of all releases for the UCI version of The USD Accelerator.
|10th November 2018||2_0_0_1||Improved session overviews, KPI dashboards and bug fixes.|
|16th October 2018||2_0_0_0||Initial release of the UCI version of The USD Accelerator.|
The USD Accelerator – Web Client
The table below gives a summary of all releases for the web client version of The USD Accelerator.
|30th October 2018||1_0_0_10||Various enhancements most noticeable of which is improved session overview.|
|1st October 2018||1_0_0_9||QGate integration supporting their new CTI control.|
|1st September 2018||1_0_0_6||Support for USD v4.0 added.|
What If You Need Help?
Implementing solutions in contact centres, even with The USD Accelerator can be a challenging undertaking. I would be happy to discuss your requirements in detail. I can provide various services including training on Unified Service Desk!
If you would like to discuss your specific project please email me at firstname.lastname@example.org