USD – UCI Demo
Here is “take two” of my demo …… it shows how to quickly create a Unified Service Desk application using Microsoft’s new interface standard for Dynamics 365, the Unified Client Interface (UCI).
MB2-717 Certification: (Microsoft Dynamics for Sales) – Microsoft Social Engagement
As I prepare for my Dynamics 365 certification in sales (MB2-717), I am creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the MB2-717 exam. This time I will cover Microsoft Social Engagement.
MB2-717 Certification: (Microsoft Dynamics for Sales) – Editable Grids
As I prepare for my Dynamics 365 certification in sales (MB2-717), I am creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the MB2-717 exam. In this post I will focus on editable grids.
MB2-717 Certification: (Microsoft Dynamics for Sales) – Relationship Assistant
As I prepare for my Dynamics 365 certification in sales (MB2-717), I am creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the MB2-717 exam. In this post I will focus on the relationship assistant.
MB2-717 Certification: (Microsoft Dynamics for Sales) – Built-in Reports
As I prepare for my Dynamics 365 certification in sales (MB2-717), I am creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the MB2-717 exam. In this post I will focus on built in reports.
USD – Unified Client Interface
With the release of version 3.3 of Unified Service Desk we now have support for the Unified Client Interface (UCI). I have started to experiment with this! In this post I will try to give you an overview of some of the key points I have found which you might want to be aware of.
MB2-717 Certification: (Microsoft Dynamics for Sales) – Advanced Find
As I prepare for my Dynamics 365 certification in sales (MB2-717), I am creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the MB2-717 exam. This time I will describe the advanced find function.
MB2-717 Certification: (Microsoft Dynamics for Sales) – Transactional Entities (Invoices)
As I prepare for my Dynamics 365 certification in sales (MB2-717), I am creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the MB2-717 exam. This time I will cover invoices.
MB2-717 Certification: (Microsoft Dynamics for Sales) – Transactional Entities (Orders)
As I prepare for my Dynamics 365 certification in sales (MB2-717), I am creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the MB2-717 exam. This time I will cover the concepts around the orders.
USD – Switch Agent Scripts
I recently received a great question about agents scripts and I love answering Unified Service Desk questions! This time the question was about a requirement to switch agents scripts. Here is my answer.
MB2-717 Certification: (Microsoft Dynamics for Sales) – Transactional Entities (Quotes)
As I prepare for my Dynamics 365 certification in sales (MB2-717), I am creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the MB2-717 exam. This time I will cover the concepts around the quotes.
